All Questions are here

Frequently Asked Questions

General Questions

What is Hayyfi?

We are an agency that provides world-class digital solution services focusing on UI/UX, Branding & development. You can see more details about us & other services here.

What are the benefits of my subscription with Hayyfi?

We are committed to providing the best work to you regardless of price standards, here are the benefits you get from subscribing with us:

 

– Unlimited Revisions
– Unlimited Communication via Email / Trello / Whatsapp except Telephone
– High Quality Design & Development
– Get Bonus 1 Design service every subscription
– Get Discount for the next service
– Get 24-hour priority service support
– Get Bonus Design Service on social media
– Super Fast & Detailed delivery on demand

 

How are we different from other agency?

Of course there is, we have amazing Designer & Developer talents who are certified, reliable, professional and trusted. Leave all your work to us & your needs. You just relax and all the work is done quickly. Contact us here

What about working hours?

Our team is flexible. Our working hours will adjust to your convenience and ours. After subscribing we will discuss about this

How can I see the progress of my project?

We usually use Trello/Jira, if you have requests on other management platforms, no problem, we will customize your needs.

Is there any outsourcing for designers & developers?

Of course there is, we have amazing Designer & Developer talents who are certified, reliable, professional and trusted. Leave all your work to us & your needs. You just relax and all the work is done quickly. Contact us here

How We Work

How do I see the progress of the project?

After you subscribe, we will determine the project management. we usually use Trello/Jira if you are comfortable with other platforms. we will adjust to you.

How & when do I use the 1 Design service bonus?

You can use it after your subscription runs out, the design service bonus is available specifically for graphic designs such as logos, flyers and others. The design service bonus is only valid 1 month after your subscription runs out.

Can I speak directly to the designer or programmer?

No, All communication will be channeled through your dedicated project manager within agreed working hours.

is there a limit to the demand for my services in a month?

There is no limit. But we will complete one by one, not 2 or more tasks at the same time. because we are committed to providing maximum results in every task you provide.

How about working time?

We will adjust to your time & our time for maximum work convenience. Our team is mostly located in Indonesia.